Service & Repairs

We have fully-equipped, highly-trained engineers providing service & repair facilities for a wide range of products at our purpose-built service facilities in Wimborne and the only authorised Panasonic warranty service centre in the Wimborne & Ferndown area.

ITEMS FOR REPAIR MAY BE TAKEN TO ANY OF OUR BRANCHES

A non-refundable £30 inspection fee will be charged per item and must be collected before any action can be taken.

The defective item will be inspected by the Service Department and assessed as to the viability of repair.

If the item can be repaired the Service Department will eMail you with an estimated cost for the repair but will not proceed further until the quotation has been accepted in writing by you.

In certain circumstances the item maybe sent to a 3rd party repair facility

If you requires a home visit a CALL OUT FEE  for the local area is £45 is charged and collected before the service engineersl visit. 

Out of local area CALL OUT CHARGES will vary depending on your postcode -  please call a member of the TEAM for details.

If possible the repair will be made on-site.  If the item needs to be brought back to the workshops the CALL OUT CHARGE will become the collection/delivery charge.

Normal service charges & parts will subsequently still be applied.

Standard Service Charge = £65 including VAT payable in advance.
(This includes the first hour ‘on the bench’ inspection and servicing)
Additional Labour Charges = £65 per hour including VAT.
Additional charges will apply for spare parts.
Items for repair maybe taken to any of our locations.

Local Collection & Return

We do offer a local collection & return service, prices will vary depending on the equipment and distances involved.
Heavy products that require a ‘two-man crew’ may incur extra costs.

Holmans Service Department – 01202 857061/857062
service@holmans.eu

Useful Appliance – Service numbers
AEG – 0870 535 0350
Bosch – 0844 892 8979
Bose – 0800 901 2600
Belling – 0871 2222 503 (includes Stoves, New World & Lec)
Cannon – 0870 150 6070
Creda – 0870 9066 6066
Dyson – 0800 9540154
Electrolux – 0870 595 0950 (includes Tricity Bendix)
Hotpoint – 0870 9442 7665
Indesit – 0870 442 7665
Leisure – 0845 600 4916
LG – 0870 6075544
Maytag – 0844 499 0101
Miele – 01235 554466
Panasonic – 08448 443899
Roberts – 020 875 80338
Samsung – 0845 726 7864
Siemens – 0844 892 8927
Smeg – 0870 990 9907
Sonos – 0808 2346596
Sony – 08705 111999
Zanussi – 0870 572 7727